Privacy Policy

Important: by using this website you give your consent to all personal data submitted by you to being processed for the purposes set out below.


Elensa (Fashion and Accessories UK) Limited T/A Immortal Fashion is committed to preserving the privacy of all visitors to its websites. Please read the following privacy policy to understand how we collect, use and protect the information that you provide to us. By using this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

  1. Personal information is collated and stored when you order our products or request marketing information about our products.
  2. The personal information that we collect includes information such as: contact information (including name, delivery address, telephone and mobile phone number and email address), website usage preferences, and feedback regarding our services. This information is held by us on servers based in the UK. We do not store or see any credit/debit card information on our systems. All card transactions are cleared using a banking system. As with many other websites, we may use software known as ‘cookies’ to store information relating to your preferences to enable us to improve our service to you.

Use of your information

Personal data submitted by you to us will only be used by us and our banking system provider to process your orders and by us to contact you by post, email or SMS text message about our products (for example, new promotions, sale details, new product lines). By using this website you consent to this. We do not sell or licence use of your personal data to any third party.

Security and Data Retention

We are committed to the security of all personal details entered onto this website and employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and Updating

  1. To make data corrections or to obtain access to the data we have about you, you must send us a written request that should be addressed for the attention of our Data Protection Compliance Officer at Elensa (Fashion and Accessories UK) Limited T/A Immortal Fashion. The Immortal registered office mailing address is 6th Floor Blackfriars House The Parsonage M3 2JA Manchester. We will disclose to you your personal data held by us, we shall correct or delete inaccurate details, and notify any third party recipients of the necessary changes.
  2. You may also “opt-out” of receiving any promotional communications either by choosing to opt-out where such option is made available on this website or by contacting us at the details set out above.


Our website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Changes to this Privacy Policy

Any changes to our privacy policy in the future will be posted to this website and, where appropriate, through e-mail notification.

Third Party Practices

We cannot ensure the protection of any information or images that you provide to a third-party online site that links to or from this website, since these third-party online sites are owned and operated independently of us. Any information collected by these third parties is not governed by this Privacy Policy but by the privacy policy, if any, of such third party. If you have questions about a third party’s information practices, please read its privacy policy. We assume no responsibility or liability whatsoever for the practices, actions or policies of such third parties, and is not responsible for the content or privacy practices of such online sites.

Legal Compliance, Governing Laws and Disputes

This Privacy Policy forms part of our website terms and conditions and as such it shall be governed by and construed in accordance with the laws of England. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim of whatever nature arising out of or relating to this policy.